Jhrop (pronounced "Drop") gives you the Newest Item Drops at the Greatest Price Drop. JHROP is hermes her bag backpacka luxury re-commerce store that offers 100% authentic new and pre-owned luxury designer goods at a fraction of their original price.

We specialise in selling everything designer; from handbags, clothing, shoes, accessories to limited collectibles. Jhrop eradicates worries usually associated with shopping for pre-owned luxury goods online; with multi-point authentication, many high quality product photos, clear product descriptions, thorough condition checks and tracked worldwide shipping.

We take pride in going the extra mile to satisfy our clients by sourcing the hottest designer products and shipping them internationally!

Our team of market experts authenticate, price, describe, and photograph every individual item that passes through our studio. We do not dropship, product photos are professionally photographed of the actual item you will receive and in our possession.  All items are stored in our smoke-free, pet-free, 24-hour humidity-controlled and air-conditioned warehouse.

100% Authenticity Guarantee!!
All merchandise processed through Jhrop has been carefully inspected and is authentic. All products are put through a rigorous multi-point inspection to determine authenticity before being accepted into our inventory. Our authentication team inspects each and every merchandise we sell. Our inspectors check for details specific to the brand, including the quality of materials, craftsmanship, stitching, brand stamps, hardware and any additional markings that are required.

Selected items are available for eBay's Authenticity Guaranteed programme!


Be sure to follow jhrop_official to stay connected!!


 

Pay safely and securely with Paypal, credit card, debit card, Apple Pay or Google Pay

All prices are charged in the United States Dollar. Only one form of payment method can be used per transaction. Please ensure that your shipping address is up to date in eBay and PayPal before submitting payment.

Items are not reserved until payment is completed, immediate payment is recommended.

If payment is not completed within 4 calendar days, the transaction will be automatically cancelled and an unpaid cancellation will be recorded on the buyer's account. 

For financing options, please refer to PayPal Credit or Affirm via the following links: https://pages.ebay.com/paypal-credit/ezp.html , https://www.affirm.com/shopping/stores/ebay

We Ship Worldwide!!

Free SF Express Shipping to Hong Kong, Macao and China
- 1 - 3 business days estimated

Fedex & DHL Express Shipping to United States and Worldwide
- 2 - 6 business days estimated
- Any orders totalling US$750 or more requires Signature Confirmation upon delivery

We reserve the right to ship with the carrier of our choice when deemed necessary. If you have a carrier preference (DHL, EMS or others), please send us a message and we will get a shipping quotation for you. 

Shipping rates may be subject to change for bulky packages in large sizes and heavy weights. We will get in touch on a case by case scenario.

Handling Time

All orders are dispatched in 1 - 6* business day of cleared payment.
6 business days are only applicable to items that require eBay's Authenticity Guarantee programme.

Combined shipping

Combined shipping is available for all orders. Each additional item is $8. Please send us the item links for combined shipping. eBay shipping calculator does not combine shipping automatically.
 

Delivery Estimate and Tracking Information

All orders are shipped with Tracking provided. Delivery estimates are based on business days, Monday-Friday (excluding national holidays). For an accurate delivery estimate, please refer to estimate delivery range before completing checkout.

A tracking reference will be uploaded directly to eBay once your order is shipped. It is important to keep your eBay account information up-to-date so correspondences can be as efficient and accurate as possible. All the information regarding your order can be found on your "My eBay" tab after you've signed into your account.
 

Tax and Duties
Import duties, taxes and charges are not included in the item price or shipping charges. These charges, should they incur, are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to making a purchase.

For orders within United States, there are no duties applicable for merchandise under US$800.

Return Policy

We accept returns on selected items. Please check the return policy on individual listing. We want you to be completely satisfied with your purchase, and we understand that sometimes you may need to return an item. To ensure a hassle-free return, please make sure to review our Return Policy below:

- Returns must be made within 14 days of the delivery date.
- The merchandise must be in its original condition, with our anti-wardrobing tags, Thank You card or sole stickers attached and untampered. Sole stickers once removed and reattach are Voided.
- Original shipping will not be refunded. Return shipping cost must be paid by the buyer. We are not responsible for any lost or stolen items during shipment. We recommend using a trackable shipping method for returns.
- We reserve the right to refuse any returns or exchanges that do not meet our policy requirements
- Item must be returned to our Hong Kong Warehouse in Hong Kong.
Return Helper Ltd ( J40 ) 
Flat C02, 10/F, Yam Hop Hing industrial Building, 40-44 Kwai Wing Road, 
Kwai Chung, HK, 00000
Hong Kong
+852 6543 7627

Undelivered / Returned Shipments

We make every effort to ensure smooth delivery. In the unlikely event that a package is returned to us, we will get in touch for further instructions once it arrives at our facility:

- Confirm your shipping address and we will be happy to ship your order back out to you for a reshipment fee equal to the shipping fee charged at checkout of the original transaction and the cost of return to sender shipping.

If you do not wish to have your item(s) reshipped, a refund of the price of your item(s) less the cost of original shipping fee and cost of return to sender shipping will be provided.

Undelivered / Returned Shipments​ (For International Customers)

If your package is not cleared/claimed from customs and is returned to sender and you want it reshipped:

- Please confirm your shipping address and we will be happy to reship your order back to you, however, you will be responsible for covering a reshipment fee equal to the shipping fee charged at checkout of the original transaction, any additional customs, taxes, import and/or return shipping fees that your package did incur. We will specify and invoice you for this amount before shipping your order back out.

If your package is returned to sender and you do not want it reshipped:

- We will be happy to refund you for the price of your item(s) less the cost of original shipping fee, any additional customs, taxes, import and return to sender shipping that your package did incur when shipping to you and returning back to us.

A shipment is considered as undeliverable if: the recipient’s address is incorrect, incomplete or cannot be located; incorrect or unreachable contact information is provided; the shipment is unclaimed from the shipping company; there are failed delivery attempts; the shipment is refused by the recipient; the mail box is full; the recipient refuses to sign for the shipment; the recipient does not clear or claim the shipment from customs; the shipment cannot be released by customs due to non-payment of duties/taxes.

How is Authenticity Verified?

Authenticity Guarantee or your money back! All merchandise processed through us has been carefully inspected and is authentic. All products we accept are put through a rigorous multi-point inspection to determine authenticity before being accepted into our inventory. Our authentication team inspects each and every merchandise we sell. Our inspectors check for details specific to the brand, including the quality of materials, craftsmanship, stitching, brand stamps, hardware and any additional markings that are required.

Item Condition Report

* Unworn With Tags - Pristine, never used condition. Tags still attached.
* Unworn Without Tags - No apparent wear to the item. Never used condition, but without tags.
* Excellent - Only minor signs of wear. Does not diminish the overall appearance of the item.
* Very Good - Well looked after. Shows minor signs of wear that are consistent with light use.
* Good - Shows signs of regular use. Item shows visible wear.
* Fair - Heavily used. Visible signs of wear that impact the appearance of item.
* Poor - Very heavily used, possibly with stains and damages. Repairs are necessary.
* Very Poor - Badly damaged/stained items. Ideal for re-purpose/research.

All items for sale, unless described as Unworn, are pre-owned items. We do our best to accurately describe an item’s condition with defects pinpointed. We do our best to properly and accurately describe each and every item, but there are variations in how people view, interpret and notice condition, alterations, etc. On some items it is near impossible to mention every imperfection and for this reason our listings include multiple photos of each angle of our items for sale. The pictures are part of the description and condition report. Due to the nature of the pre-owned business, there may be a small number of cases where this is not done to our usual high standards. In such cases, we ask for your understanding.

Mannequin Measurement
The female mannequin seen in our photos is a standard IT40 / Small. Her height is 178cm, shoulders 40cm, chest 83cm, waist 60cm, hips 86.5cm.
The male mannequin is a standard IT48 / Medium . His height is 196cm, shoulders 47cm, chest, 94cm, waist 79cm, hips 91cm.

Product Measurements
Product size & measurements are provided as a courtesy and are not a guarantee of fit.  Measurements provided are approximations as it can vary based on where they are specifically taken on any item. Items listed as preowned may have had alterations; therefore, please use the measurements provided as a guide.  
Measurements are taken flat and across of the item in possession. 
It is probable for products of the same model having a small difference in dimensions. This is not unusual and it is known that measurements can differ due to a number of factors such as:
- guideline on how measurement is taken may be different between companies;
- different brands of measuring tape/ruler can have measurement ratios differing slightly;
- used measuring tape can shrink or elongate;
- rounding up of measurements;
- stuffing inside a bag can influence dimensions;
- In the manufacturing process, luxury goods are often partially handmade and often have minor discrepancies in production
- general usage and weathering of products can stretch or cause shrinkage to materials

Do I need to pay sales tax?
For orders within the US, sales tax may be applicable, if chargeable, the fee will appear at checkout. eBay determines what items are taxable and remits payments directly to the government.

For orders within the UK, sales tax may be applicable. If chargeable, sales tax will be charged on website for orders under £135. For orders above £135, sales tax will be collected upon delivery. eBay and the courier company remits payments directly to the government.

New arrivals / Size availability
For pre-owned pieces, it is likely to be the only piece we have. We post new items on our site daily! Keep checking back with us and follow our eBay store to get notified!

Availability
All our items are also available for purchase in our official website. While we do our best to keep our inventory up to date, there may be times this is not possible due to time lag when an item is sold elsewhere. In such cases we ask for your understanding and cooperation.

Can I visit the shop in person?
We are happy to pull any items out you may want to see in person, if you're close by! Just reach out to us, so we can have everything ready upon your arrival.

Can I sell my personal items with JHROP?
Simply reach out for more details and start consigning!

Combined Shipping
Orders with same delivery address will be automatically combined as one shipment without further notification.

Do you ship to APO/FPO addresses?  
We do not ship to APO/FPO boxes since FedEx does not handle shipments to APO/FPO addresses. Any orders to APO/FPO will be automatically be cancelled.

Can I pay for faster shipping?
We are unable to accommodate one-day or next day shipping. However, FedEx international priority takes 1-4 business days.

How do I check my order?
All the information regarding your order can be found on your "My eBay" tab after you've signed into your account. If you have any additional questions regarding your order please reach out to us.

Can you ship to another address?
Yes! If you wish to ship to a different address from the one that is on your eBay account, please simply change the address in your eBay account before you send payment. Please note, we can only ship to the address provided at check out. 

Can I add signature confirmation?
Signature is required for orders over $750! If you wish to add Signature Confirmation to an order below $750, please reach out to us prior to payment. A fee of $25 for Signature Confirmation will be charged.